by | Feb 5, 2019 | Business
The term “gig economy” made headlines all over in January when economists Lawrence F. Katz and Alan B. Krueger revoked their 2015 thesis on the topic. Although two economists making an incorrect assumption should never be surprising, the story caught the media’s...
by | Feb 5, 2019 | Business, Customer Experience, Marketing, Reporting & Analytics, Store Execution
Humans evolved with two forward-facing eyes. What does this evolutionary detail have to do with retail merchandising? Just about everything. When consumers are considering products on store shelves, they typically face forward and focus on one spot directly in front...
by | Jan 8, 2019 | Artificial Intelligence, Business, Retail, Technology
Video Surveillance: Machines Learn Shopper Habits Video cameras are nothing new to retail stores. They catch shoplifters in the act, provide evidence for in-store crimes, and monitor employees closely; but what does the advancement of this video technology mean for...
by | Dec 4, 2018 | Business, Customer Experience, Store Execution
Low Unemployment, Fewer Holiday Workers, and Poor Store Execution Air is cooler, trees are thinner, and hiring signs are in every window—the holiday season is here. Furthermore, the unemployment rate is at an all-time low, and consumer spending is at a high. So where...
by | Dec 4, 2018 | Business
Is Failure Really the Same as Swiss Cheese? Imagine this, you are walking through an aisle of candy trying to decide which chocolate to pick up. You notice one brand that clearly takes up the majority of the shelf. What brand would you guess that is? If you thought...
by | Dec 4, 2018 | Business, Crowdsourcing, Observers, Retail Audit
Black Friday is a day when brands offer the best deals of the year to consumers. With massive crowds and unbelievable deals, stores experience a lot of traffic. Videos are posted all over the internet of people throwing items around, pushing each other to get through...