Welcome Joseph Peck, Observa’s Chief Operating Officer

Observa is excited to welcome Joseph Peck to its leadership team as Chief Operating Officer. In this role, Joseph will focus on building long-term relationships and driving strategic growth for the company. With over 25 years of experience in technology, business...

Rational versus irrational buying

Struggling to understand your customers? You’re not alone! The purchasing patterns of customers can be bewildering! To illustrate this, let’s talk about everyone’s favorite space sci-fi franchise Star Wars Star Trek. Sometimes, your customers will behave rationally...

Gig economy: past, present, future

The term “gig economy” made headlines all over in January when economists Lawrence F. Katz and Alan B. Krueger revoked their 2015 thesis on the topic. Although two economists making an incorrect assumption should never be surprising, the story caught the media’s...

Catching the eye: brand blocking and assortment

When consumers are considering products on store shelves, they typically face forward and focus on one spot directly in front of them. Limited peripheral vision may be used if another item stands out, in which items that are closer to the initial staring point would...