Rapid Recall

  • Protect your brand and customers with Observa’s discrete & fast service.
  • Reach big-box retailers, regional chains, c-stores, and more.
  • Swiftly visit everywhere in the United States and Canada.

How it Works

Start Recall

Observa is well-versed in performing recalls. All we need are your product and store lists. That’s it!

Visit Stores

Observers recall all your products and capture photos and data. Our team then validates their work.

Complete Recall

You can monitor the entire recall process from beginning to end with Observa’s real-time dashboard.

If a brand mishandles a recall, 70% of their current customers would criticize them publicly.

Eclipse Marketing

Why Observa

Flexible

We conduct voluntary and government recalls using your criteria (defects, packaging issues, best by dates, etc.).

Actionable

Unlike costly, geographically-limited field teams, Observa offers an affordable way to achieve complete coverage.

For a baked goods brand, Observa merchandised 580 locations and recalled 2,580 products with packaging issues.

Ready to conquer retail?

Customer Form